Desk.com
Trusted by thousands of companies such as Twitter, Vimeo, Yelp, Spotify, Bonobos, and Pandora. Desk.com is built to help companies take total control of their customer service through Email, Web, Facebook, Twitter, Live Chat and Phone. Desk.com is the social help desk that lets any business respond to customer service requests from Facebook, Twitter, email, live chat and phone — all in one place. Whether your customer service team is one person or 100 people, Desk.com ensures no customer will fall through the cracks. BENEFITS OF DESK.COM ➤ Simple: Get started in 60 seconds. Desk.com is easy to set up and easy to use. Get your whole team using it right away, and it requires no IT support. ➤ Social: Support your customers on Twitter and Facebook alongside traditional support channels like email and phone. ➤ Mobile: Desk.com Mobile puts a help desk in your pocket. Now you can respond to customers on the go, wherever you are, on any HTML5 smartphone, including iPhone, Android, and BlackBerry. ➤ Affordable: Your first Desk.com Agent is free; additional full-time Agents are $49 per month. Flex (Part-Time) Agents pay $1 per hour of usage. With Desk.com you can put your entire organization in touch with the customer, and not break the budget. FREE & SIMPLE PRICING Get started with Desk.com absolutely free. Desk.com provides one Full-Time Agent "seat" at no cost to you, which includes everything you need to deliver Customer Wow via Email, Phone, Live Chat, Twitter, and Facebook—plus everything you need to deliver support on your own web site with an out-of-the-box Help Center and Knowledge Base. WHAT CUSTOMERS ARE SAYING "Desk.com is easy and fun, and now we get a lot more done with less effort!"—Sonia Survanshi, Yelp “Really enjoying Desk.com... Much better than anything else we've tried. Great work.” — Jason Fried, 37signals WHY GREAT COMPANIES USE Desk.com Desk.com brings all your support to one place, so there is nothing new to learn and no customers fall through the cracks. Every customer is organized in Desk and everything in Desk is sorted and arranged according your business rules. WIth Desk.com, the most important items are worked on first and your support team becomes super-efficient. You can easily expand your use of Desk.com as your needs grow, flexibly and easily. Desk.com works within any budget, offering unlimited usage for full-time agents and unique by-the-hour pricing for part-time "Flex Agents" pricing. Flex Pricing lets you cost-effectively add part-time staff and involve your entire company in support. Now sales, marketing, manufacturing and even senior executives can connect with customers with little added cost. Desk.com also includes an out-of-the box Help Center where your customers can go to find their own answers. The Desk.com Help Center includes a fully-functioning knowledge base for your FAQ (frequently asked questions) and easy-to-use discussion forums where customers can help each other. Desk.com is designed for innovative businesses that want to Wow their customers, and is powering some of the hottest brands of today, including 37 Signals, DirecTV, Grooveshark, One Kings Lane and Yelp, among others.
Homepage: http://www.desk.com
Developer: Desk.com
Categories: productivity, business
Rating: 1, 2 ratings
Created: 2012-07-18T06:25:03
Updated: 2012-07-18T06:25:04
Version: 0.1
Release Notes:
Hi Andrew,
It should be fixed now. We figured out what was causing the issue with target="_blank" not working.
Joey