Teletalk 3G info

3G Package

3G Internet Plan

Flash Data Plan

Ugradation Procedure

3G Hand Sets

3G Internet Settings

Customer Care

FAQ
Arrow left
3G SIM Service / Package
Bars

Content

close
Arrow left
Projonmo 3G
Bars

Features

  1. Connection fee: Tk. 900.00
  2. Free Voice Talk Time: 500 min (Onnet 475min & Offnet 25min).
  3. Free Video Talk Time: 500 min. :: 1000 free SMS (Onnet 950, Offnet 50).
  4. 1 GB Internet Free. :: 1 FnF number [Voice Tk. 0.05/10 sec, Video Tk. 0.15/10 sec and SMS Tk. 0.15/sms].
  5. Welcome Gifts : Voice 50min, Internet 1GB, Video 50min, SMS 100.
 

Condition:

  1. Total FREE BONUS: Airtime-500min (onnet-475, offnet-25), Video-500min (onnet), Internet-1GB, SMS-1000(onnet-950, offnet-50).
  2. Subscriber will get Voice-50min (onnet-25, offnet-25), Internet-1GB, Video-50min, SMS 100 (onnet-50, offnet-50) as welcome gifts and Usage validity 7days.
  3. Subscriber will get free Voice-50min (onnet), Video-50min, SMS 100 (onnet) if he/she recharges minimum Tk.100 after SIM activation and Usage validity 7days.
  4. A subscriber will get monthly maximum 3times free bonus for each recharge Tk.100 and same policy will be applicable for total 3 months after SIM activation.
  5. Internet speed will be up to 512kbps and after depletion of free data volume, pay per use policy will be applied if he/she didn't subscriber any bundle data plan. (Recommended to subscribe any data plan for cost minimization and better experience).
  6. The effective rate in voice onnet-60paisa/min, voice offnet-96paisa/min, video-Tk.3/min in peak time and voice onnet-30paisa/min, voice offnet-96paisa/min, video-Tk1.20/min in Off-peak time.
  7. After depletion of free bonus (airtime, video, SMS), and for recharge amounts Projonmo Package Tariff will be applicable.
  8. Free Bonus will not be applicable for FNF numbers.9. 15% VAT will be applied on the mentioned tariff.
         
 
Tariff/Charges:
 
Call Directions Peak [8am-12am] Off Peak [12am-8am]
Per Pulse 10 sec Per Pulse 10 sec
Voice Call Teletalk to Teletalk Tk. 0.10/10 sec Tk. 0.05/10 sec

Teletalk to Others

 Tk. 0.16/10 sec Tk. 0.16/10 sec
Video Call Teletalk to Teletalk Tk. 0.50/10 sec Tk. 0.20/10 sec
FNF (1 Number) Voice 4.17p/10 sec
Video Tk. 0.15/10 sec
SMS Tk. 0.15/sms
MMS

Tk. 3.00/mms
SMS

Tk. 0.45/sms
Data Rate

Tk. 0.01/10 kb

    NB: VAT applicable    

Note:

 

Content

close
Arrow left
Youth 3G
Bars
 
 
  Features:  
  :: Connection fee: Tk. 129.00  
  :: Free Voice Talk Time: 100 min (Onnet 75min & Offnet 25min).  
  :: Free Video Talk Time: 100 min.  
  :: 100 free SMS (Onnet 50, Offnet 50).  
  :: 100 free MMS (Onnet).  
  :: Free Data 100 MB.  
  :: 3 FnF number (any operator).  
 
 
Tariff/Charges:
 
Particulars PEAK (8am - 12am) OFF-PEAK (12am - 8am)
Per Pulse Per Minute Per Pulse Per Minute
Voice Call Rate

On-net

 4.5 Paisa 54 Paisa 2.5 Paisa 30 Paisa

Off-net

 7.5 Paisa 90 Paisa 7.5 Paisa 90 Paisa
Video Call Rate

On-net

12.5 Paisa

 TK. 1.5 8.5 Paisa TK. 1.02
Pulse

5 Sec

No of FNF 3 (any operator)
FnF Voice-Onnet 2.1 Paisa 25 Paisa FLAT RATE (24 hours)
Voice-Offnet 5 Paisa 60 Paisa
Video-Onnet 2.1 Paisa 25 Paisa
SMS 18 Paisa
Data Rate 1 Paisa/15KB
Fun Pack TK. 8, 20MB@512kbps Speed for 1DAY
Mobile TV 15 Paisa/Minute
MMS On-net TK. 1.00
SMS On-net 30 Paisa
Off-net 40 Paisa
 
  VAT applicable  
  ::Note:
  • After SIM activation, subscriber will get Voice -100min (on-net - 25, off-net-75), Video - 100min (on-net), Data - 100MB@512kbps, MMS - 100(onnet), SMS - 100 (on-net - 50, off-net - 50) as start up free bonus.
  • The usage validity of Free Bonus will be 15 days from the date of activation.
  • The default speed will be up to 512kbps and can be enhanced up to 2Mbps as per data plan.
  • To subscribe to mobile TV in your mobile, visit http://portal.teletalk.com.bd.
  • After depletion of free bonus (voice, video, Data, SMS & MMS), and for recharge amounts YOUTH 3G Package tariff will be applicable.
  • To migrate or upgrade to YOUTH 3G Package from any existing 2G or 3G package, type Y3G and send to 555. 3G Upgradation Fee is Tk 20. After successful upgradation, subscriber will get FREE 20MB Data at 512Kbps speed and 20 MMS and usage validity of FREE data & MMS is for 10days.
  • To subscribe Daily 20MB Fun Pack at 512Kbps speed, type D18 and send to 111. SMS charge is FREE. To know the remaining data volume, type U and send to 111 or dial *152#
  • Video FnF is applicable only for Teletalk number.
  • 15% VAT will be included.
  

Content

close
Arrow left
EKUSH 3G
Bars
 
 
  Features:
  
  :: Package Price : 450/= Tk only.
  
  :: Welcome Gift: Voice - 100 min (onnet-75, offnet-25), VIDEO - 50min, DATA - 1GB, MMS - 50 & SMS - 200.  
 
 
 
Tariff/Charges:
 
Call Directions Peak [8am-12am] Off Peak [12am-8am]
Per Pulse 10 sec Per Pulse 10 sec
Voice Call Teletalk to Teletalk Tk. 0.20/10 sec Tk. 0.05/10 sec

Teletalk to Others

 Tk. 0.20/10 sec Tk. 0.10/10 sec
Video Call Teletalk to Teletalk Tk. 0.55/10 sec Tk. 0.17/10 sec
FNF (9 Numbers) Voice (Onnet) 4.17p/10 sec
Voice (Offnet) Tk. 0.10/10 sec
Video Tk. 0.15/10 sec
MMS

Tk. 3.00/mms
SMS

Tk. 0.50/sms
Data Rate

Tk. 0.01/10 KB

 
  VAT applicable  
  ::Note:
  • After SIM activation, subscriber will get Voice -100min (on-net - 25, off-net-75), Video - 50min (on-net), Internet - 1GB, MMS - 50, SMS - 200 (on-net - 100, off-net - 100) as Welcome Gifts.
  • The usage validity of Free Bonus will be 30 days from the date of activation.
  • The default speed will be up to 512kbps and can be enhanced up to 4Mbps as per data plan.
  • To subscribe to mobile TV in your mobile, visit http://portal.teletalk.com.bd.
  • To avail 3G services such as Video Call, Mobile TV, High Speed Data and other 3G Value Added Services, your handset or device has to be 3G enabled. 3G services will be available only in 3G area. Outside 3G area, 2G network and services will be available.
  • FnF can be set for any operator's number but Video FnF Call will be applicable for on-net only.
  • Free Bonus will not be applicable for FNF numbers.
  • 15% VAT will be included.
  

Content

close
Arrow left
BIJOY 3G
Bars
Tariff/Charges:
 
Call Directions Peak [8am-12am] Off Peak [12am-8am]
Per Pulse 1 sec Per Pulse 1 sec
Voice Call Teletalk to Teletalk 2p or Tk 1.20/Min 1.1P or 66p/Min

Teletalk to Others

 2p or Tk 1.20/Min 1.1P or 66p/Min
Video Call Teletalk to Teletalk 6p or Tk 3.60/Min 1.17p or Tk 1/Min
FNF (4 Numbers) Voice (Onnet) 0.42p or 25p/Min
Voice (Offnet) 1p or 60p/Min
Video 1.5p or 90p/Min
MMS

Tk. 3.00/mms
SMS

50p/SMS
Data Rate

1p/10KB

Content

close
Arrow left
SHADHEEN 3G
Bars
Tariff/Charges:
 
Call Directions
Off Peak
[8 am-5 pm]		 Peak
[5 pm-12 am]		 Super Off Peak
[12 am-8 am]
Per Pulse 10 sec Per Pulse 10 sec Per Pulse 10 sec
Out Going Calls Teletalk to Teletalk

15.83p/10s

15.83p/10s

4.17p/10s

Teletalk to Others

15.83p/10s

23.33p/10s

15.83p/10s
Teletalk to Teletalk

55p/10s

55p/10s

17p/10s
FNF (3 Numbers) Voice (Onnet) 4.17p/10s
Voice (Offnet) 10p/10s
Video 15p/10s
MMS

Tk. 3.00/mms
SMS

50p/SMS
Data Rate

1p/10KB

Content

close
Arrow left
Gravity (Postpaid Package)
Bars
     
  Features:
  
  :: Connection fee: Tk. 900.00  
  :: Package Type: Promotional Postpaid Package.  
     
 
Tariff/Charges:
 
Call Directions
Off Peak
[8 am-5 pm]		 Peak
[5 pm-12 am]		 Super Off Peak
[12 am-8 am]
Per Pulse 1 sec Per Pulse 1 sec Per Pulse 1 sec
Voice Call Rate Teletalk to Teletalk

1p/1s or 60p/Min

1p/1s or 60p/Min

0.5p/1s or 30p/Min

Teletalk to Others

1.5p/1s or 90p/Min

1.5p/1s or 90p/Min

1p/1s or 60p/Min
Video Call Rate Teletalk to Teletalk

4p/1s or Tk 2.40/min

4p/1s or Tk 2.40/min

2p/1s or Tk 1.20/min
FNF (10 Numbers) Voice (Onnet)

0.42p/1s or 25p/Min
Voice (Offnet)

1p/1s or 60p/Min
Video

1.5p/1s or 90p/Min
SMS

10p/SMS
MMS Rate(100kb)

Tk.3/MMS
SMS Rate

35p/SMS
Data Rate
(Pay Per Use)		 0.01/25KB
Credit Limit / Security Deposit Tk.700/= (Non refundable)
 
  VAT applicable  
     
  :: Note:
  • Gravity Package will be set as default postpaid package for new connection.
  • Connection Price Tk.900 where initial credit limit Tk.700/= will be available as non refundable security deposit. Credit limit may increase by paying additional amount.
  • The default data speed up to 512 and can be migrated ranging from 256kbps to 2mbps as per data pack subscription.
  • FNF number can be set both in onnet & Offnet and video call primarily applicable in onnet.
  • No line rent.
  • 15% VAT will be added.
 

Content

close
Arrow left
MOBILE TV Service
Bars
 
 
  :: Login Mobile TV Address:   http://portal.teletalk.com.bd
  
 
 
 
Features:
 
Category
SUBSCRIPTION FEE
Daily
Weekly
Monthly
Local Channels
FREE
FREE
FREE
Foreign Channels
Tk.20
Tk.80
Tk.180
IP TV
Tk.10
Tk.50
Tk.150
 
  VAT applicable  
     
  :: Note:
  • To subscribe to mobile TV/IP in your mobile, visit http://portal.teletalk.com.bd Data@16Paisa/MB will be applicable. For example if you watch any channel for 1minute then around 15Paisa will be deducted from your balance.
  • The data will be charged from your account, not from your existing subscribed data pack.
  • To get internet setting, type Set and send to 738. Then a configuration message will be received and the message has to be saved with the password 1234.
  • Channels may vary from time to time.
  • 15% VAT will be added.
  
     

Content

close
Arrow left
Payment System:
Bars

Payment System:

Customer can pay their bill at any Customer Care Center of Teletalk or pay by Scratch Card [Tk. 20.00, Tk. 30.00, Tk. 50.00, Tk. 100.00, Tk. 300.00 & Tk. 1000.00 available at your nearest shop].

Pay by Scratch Card: Type *151* PIN [13 digit] # Then Dial.

Balance Query: Write *152# and send.

FnF Activation Procedure:

To Set FnF Number:

Dial 1515 and follow the next direction or write Reg in message option and send it to 363.

To add FnF: After geting a confirmation SMS to add a FnF number – Write Add in message option then put a space then write the desired FnF number and send to 363.

For Example: Add <Space> 0155XXXXXXXX and send to 363

To set every FnF number you have to send individual message by following the same procedure but have to register only once.

It will be activated within 72 hours.

To Delete FnF: Write del in message option then put a space then write the desired FnF number and send to 363.

For Example: del <Space> 0155XXXXXXXX and send to 363.

To Check FnF: Write see in message option and send to 363.

For Example: see <Space> 0155XXXXXXXX and send to 363.

Change FnF: Dial 1515 and follow the next direction.
Migration procedure:

Please contact at your nearest Teletalk Customer Care Center.

Help line:

121 [Charge applicable]
0155-0157750/60
 Requirements to be Teletalk Subscriber:

:: National Identity Card.
:: 3 copies of passport size photograph.
:: Utility [ Electric/Gas/Phone ] bill copy.
:: Personal Details & Contact information.
   

Content

close
Arrow left
3G INTERNET DATA PLAN
Bars

Content

close
Arrow left
3G INTERNET DATA PLAN
Bars

Content

close
Arrow left
3G PREPAID BROADBAND
Bars

NB: You can clock on package CODE, it will automatically send sms for you.

 
 
DATA VOLUME FEE & VALIDITY CODE

UP to 256 kbps SPEED

40 MB

Tk.25 - 3 days

D35

500 MB

Tk.200 - 30 days

D13

1 GB

Tk.175 - 10 days

D14

2 GB

Tk.400 - 30 days

D15

4 GB

Tk.600 - 30 days

D16

UNL*

Tk.1050 - 30 days

D17

UP to 512 kbps SPEED

40MB

Tk.25 - 1 day

D18

1 GB

Tk.200 - 10 days

D19

1 GB

Tk.300 - 30 days

D31

2 GB

Tk.500 - 30 days

D20

3 GB

Tk.1000 - 6 Months

D36

5 GB

Tk.750 - 30 days

D21

10 GB

Tk.1000 - 30 days

D22

UNL**

Tk.1500 - 30 days

D32

UP to 1 mbps SPEED

Tk.275

10 days

D23

2 GB

Tk.620 - 30 days

D24

4 GB

Tk.800 - 30 days

D25

8 GB

Tk.1200 - 30 days

D26

30 GB

Tk.2500 - 30 days

D33

UP to 2 mbps SPEED

10 GB

Tk.2500 - 30 days

D27

40 GB

Tk.6000 - 30 days

D28

UP to 4 mbps SPEED

8 GB

Tk.3000 - 10 days

Activated Manually

20 GB

Tk.6500 - 10 days

Activated Manually
 
  VAT applicable  
  * Unlimited carries data upto 25GB after that fair usages policy will be applicable for subscription code D17.  
  ** Unlimited carries data upto 30GB after that fair usages policy will be applicable for subscription code D32.  
 
::Note:
  • To subscribe any 3G prepaid data plan, on SMS option Type “subscription Code” and send to 111. For example, to subscribe Monthly 2GB Data plan for 512kbps speed, Type D20 & send to 111.
  • After exhaustion of data pack within validity time 1paisa/10KB will be charged. After validity period if any other data pack is not subscribed by the way of recursion or by manually, Pay Per Use policy will be applicable till subscriber subscribes to any other data plan.
  • If any volume is not used during the validity period, it will expire and will not be carried over to the next cycle.
  • The default data speed is up to 512kbps and can be enhanched up to 4Mbps as per data bundle pack.
  • For Unlimited package, fair policy will be applicable.
  • To check the Usage of Volume Bundled Package write 'u' and send SMS to 111 and to know the balance dial *152#.
  • SMS Charge not applicable.
  • 15% VAT will be included.
  

Content

close
Arrow left
3G POSTPAID BROADBAND
Bars

NB: You can clock on package CODE, it will automatically send sms for you.

 
 
 
Tariff/Charges:
 
USAGE FEE & VALIDITY SUBSCRIPTION CODE

UP to 256 kbps SPEED

3 GB

Tk.400 - 1 month

F1

7 GB

Tk.700 - 1 month

F2

UNL*

Tk.1050 - 1 month

F3

UP to 512 kbps SPEED

3 GB

Tk.500 - 1 month

F4

7 GB

Tk.850 - 1 month

F5

12 GB

Tk.900 - 1 month

F6

16 GB

Tk.1150 - 1 month

F7

UNL**

Tk.1500 - 1 month

F8

UP to 1 mbps SPEED

10 GB

Tk.1400 - 1 month

F9

20 GB

Tk.2000 - 1 month

F10

UNL***

Tk.3000 - 1 month

F11

UP to 2 mbps SPEED

10 GB

Tk.2500 - 1 month

F12

20 GB

Tk.4000 - 1 month

F13

UP to 4 mbps SPEED

20 GB

Tk.6000 - 30 days

Activated Manually
 
  VAT applicable  
  * Unlimited carries data upto 30GB after that fair usages policy will be applicable for subscription code F3.  
  ** Unlimited carries data upto 35GB after that fair usages policy will be applicable for subscription code F8.  
  *** Unlimited carries data upto 40GB after that fair usages policy will be applicable for subscription code F11.  
 
::Note:
  • To subscribe to any post paid data plan, write 'subscription code' and send to 111. For example: subscribe to monthly 3GB data plan with 512kbps speed, write F4 and send to 111.
  • After exhaustion of data pack within validity time 1paisa/10KB will be charged. After validity period if any other data pack is not subscribed by the way of recursion or by manually, Pay Per Use policy will be applicable till subscriber subscribes to any other data plan.
  • If any volume is not used during the validity period, it will expire and will not be carried over to the next cycle.
  • For Unlimited package, fair usage policy will be applicable.
  • To check the Usage of Volume Bundled Package write 'u' and send SMS to 111 and to know the bill dial *152#.
  • SMS Charge not applicable.
  • 15% VAT will be included.
  

Content

close
Arrow left
Configuring your mobile handset for using Internet Service
Bars
APN IP Port(optional)
wap 192.168.145.101
(Only if set is WAP enabled)		 9201
 

 

You can get your mobile handset settings for data services using SMS service:

The handset configuration of data service can be got by sending SMS to 738. SMS sending procedure is described below:

Write "set" and send SMS to "738".
Send Now
In reply SMS you will get a configuration file. Please save the configuration file in your handset. In the time of saving the file please use a pre-configured password 1234.

NOTE: Right now the configuration file supports all Nokia Handsets and Android-based Smart Phones.

For Details Internet & MMS Settings Click here.
 

Content

close
Arrow left
DONGLE / Flash DATA PLAN
Bars

DONGLE / Flash DATA PLAN

Content

close
Arrow left
PREPAID DONGLE PACKAGE
Bars
 
 
Dongle Price Total Offer Free Data Free Data Usage Validity

Prepaid

Tk.2500 (Including VAT)

SIM + Dongle + Free Data Pack

5 GB

30 days
 
  VAT applicable  
  Note: Before use dongle please dial 1515 for SIM Card Activation.  
Arrow left
3G PREPAID DONGLE DATA PLAN
Bars
 
 
DATA VOLUME FEE & VALIDITY CODE

UP to 256 kbps SPEED

40 MB

Tk.25 - 3 days

D35

500 MB

Tk.200 - 30 days

D13

1 GB

Tk.175 - 10 days

D14

2 GB

Tk.400 - 30 days

D15

4 GB

Tk.600 - 30 days

D16

UNL*

Tk.1050 - 30 days

D17

UP to 512 kbps SPEED

40MB

Tk.25 - 1 day

D18

1 GB

Tk.200 - 10 days

D19

1 GB

Tk.300 - 30 days

D31

2 GB

Tk.500 - 30 days

D20

3 GB

Tk.1000 - 6 Months

D36

5 GB

Tk.750 - 30 days

D21

10 GB

Tk.1000 - 30 days

D22

UNL**

Tk.1500 - 30 days

D32

UP to 1 mbps SPEED

Tk.275

10 days

D23

2 GB

Tk.620 - 30 days

D24

4 GB

Tk.800 - 30 days

D25

8 GB

Tk.1200 - 30 days

D26

30 GB

Tk.2500 - 30 days

D33

UP to 2 mbps SPEED

10 GB

Tk.2500 - 30 days

D27

40 GB

Tk.6000 - 30 days

D28

UP to 4 mbps SPEED

8 GB

Tk.3000 - 10 days

Activated Manually

20 GB

Tk.6500 - 10 days

Activated Manually
 
  VAT applicable  
  * Unlimited carries data upto 25GB after that fair usages policy will be applicable for subscription code D17.  
  ** Unlimited carries data upto 30GB after that fair usages policy will be applicable for subscription code D32.  

Content

close
Arrow left
2G PREPAID DONGLE DATA PLAN
Bars
 
 
DATA VOLUME AMOUNTS USAGE VALIDITY SUBSCRIPTION CODE

5 MB

Tk.4

1 day

D1

10 MB

Tk.8

2 days

D2

30 MB

Tk.20

7 days

D3

250 MB

Tk.100

15 days

D4

1 GB

Tk.200

30 days

D5

UNL

Tk.600

30 days

D6
 
  VAT applicable  
  ::Note:
  • To subscribe to any 3G Prepaid data plan, write "Subscription Code" and send to 111. For example, to subscribe monthly 2GB Data plan for 512 Kbps speed, write D20 and send to 111.
  • After exhaustion of data pack within validity time 1paisa/10KB (For 2G Prepaid 1paisa/5KB) will be charged. After validity period if any other data pack is not subscribed by the way of recursion or by manually, Pay Per Use policy will be applicable till subscriber subscribes to any other data plan.
  • If any volume is not used during the validity period, it will expire and will not be carried over to the next cycle.
  • The default data speed is up to 512 Kbps and can be enhanced up to 4 Mbps as per data plan.
  • In case of 2G network, speed is not applicable but procedure is same.
  • For Unlimited Package, "Fair Usage Policy" will be applicable.
  • To check the Usage of Volume Bundled Package write 'u' and send SMS to 111 and to know the balance dial *152#.
  • 15% VAT will be included.
  

Content

close
Arrow left
POSTPAID DONGLE PACKAGE
Bars
Particulars Dongle Price Total Offer
Postpaid

Tk. 2500/=

SIM + Dongle + Credit limit Tk.1050/= (non refundable security diposit.)

Content

close
Arrow left
3G POSTPAID DONGLE DATA PLAN
Bars
 
USAGE FEE & VALIDITY SUBSCRIPTION CODE

UP to 256 kbps SPEED

3 GB

Tk.400 - 1 month

F1

7 GB

Tk.700 - 1 month

F2

UNL*

Tk.1050 - 1 month

F3

UP to 512 kbps SPEED

3 GB

Tk.500 - 1 month

F4

7 GB

Tk.850 - 1 month

F5

12 GB

Tk.900 - 1 month

F6

16 GB

Tk.1150 - 1 month

F7

UNL**

Tk.1500 - 1 month

F8

UP to 1 mbps SPEED

10 GB

Tk.1400 - 1 month

F9

20 GB

Tk.2000 - 1 month

F10

UNL***

Tk.3000 - 1 month

F11

UP to 2 mbps SPEED

10 GB

Tk.2500 - 1 month

F12

20 GB

Tk.4000 - 1 month

F13

UP to 4 mbps SPEED

20 GB

Tk.6000 - 30 days

Activated Manually
 
  VAT applicable  
  * Unlimited carries data upto 30GB after that fair usages policy will be applicable for subscription code F3.  
  ** Unlimited carries data upto 35GB after that fair usages policy will be applicable for subscription code F8.  
  *** Unlimited carries data upto 40GB after that fair usages policy will be applicable for subscription code F11.  

Content

close
Arrow left
2G POSTPAID DONGLE DATA PLAN
Bars
 
 
DATA VOLUME AMOUNTS USAGE VALIDITY SUBSCRIPTION CODE

1GB

Tk.200

30days

F16

4GB

Tk.300

30days

F18

UNL

Tk.600

30days

F20
 
  VAT applicable  
  ::Note:
  • To subscribe to any postpaid data plan, write "Subscription Code" and send to 111. For example, to subscribe to monthly 1GB Data Plan, write F16 and send to 111.
  • The ongoing package will be recursive, that means if balance remains available data pack will repeat itself for the next cycle until it is changed.
  • After exhaustion of data pack within validity time 1paisa/10KB will be charged. After validity period if any other data pack is not subscribed by the way of recursion or by manually, Pay Per Use policy will be applicable till subscriber subscribes to any other data plan.
  • If any volume is not used during the validity period, it will expire and will not be carried over to the next cycle.
  • The default data speed is up to 512 Kbps and can be enhanced up to 4 Mbps as per data plan.
  • In case of 2G network, speed is not applicable but procedure is same.
  • For Unlimited Package, "Fair Usage Policy" will be applicable.
  • To check the Usage of Volume Bundled Package write 'u' and send SMS to 111 and to know the bill dial *152#.
  • 15% VAT will be included.
  

Content

close
Arrow left
2G to 3G Upgradation Procedure
Bars

2G to 3G Upgradation Procedure

To upgrade from your existing 2G to 3G services, write 3G and send to 666. The upgradation fee is Tk. 20. After successful upgradation, Tk. 20 will be deducted from subscriber’s balance and will get FREE Bundle of 1GB data and 50 min video and respective 3G package will be activated and notified through SMS.
2G Package

Code

Upgradation Fee

Free Bonus

Procedure

Migrated To

Bijoy, PCO

666

Tk. 20

MMS-20 & Data-20MB

3G -> 666

Bijoy 3G

Ekush , Agami

Tk. 20

MMS-20 & Data-20MB

3G -> 666

Ekush 3G

Shadheen,
Shadheen66, 
Standard

Tk. 20

MMS-20 & Data-20MB

3G -> 666

Shadheen 3G

Any 2G or 3G

Tk. 20

MMS-20 & Data-20MB

Y3G -> 666

Youth 3G
Note: For example, if Bijoy 2G package subscribers want to upgrade from 2G to 3G, write 3G and send to 666 and Bijoy 3G will be activated. The usage validity of FREE bundle will be 10 days. The data speed will be 512 kbps.

How to downgrade 3G to 2G Service?

To downgrade from 3G to 2G, write 2G and send to 666 and respective package will be activated.

Package Migration

To migrate to Bijoy 2G/3G package, write bij, for Ekush 2G/3G package, write 21, for Shadheen 2G/3G package, write sha and send to 555.

Content

close
Arrow left
3G Enabled Mobile Set
Bars

3G Enabled Mobile Set

 For Video call

 CS Supported :  PS Supported :  

For  Mobile TV  

 

For  High Speed Data          

Content

close
Arrow left
Configuring your mobile handset
Bars

Configuring your mobile handset for using Data Service:

Service Type APN IP Port(optional)
Data Service wap 192.168.145.101
(Only if set is WAP enabled)		 9201
 

 

You can get your mobile handset settings for data services using SMS service:

The handset configuration of data service can be got by sending SMS to 738. SMS sending procedure is described below:

Write "set" and send SMS to "738".
Send Now
In reply SMS you will get a configuration file. Please save the configuration file in your handset. In the time of saving the file please use a pre-configured password 1234.

NOTE: Right now the configuration file supports all Nokia Handsets and Android-based Smart Phones.

For Details Internet & MMS Settings Click here.

More Info

3. Manual Settings
   
3.1 iPhone
Internet
In Settings
General
Network
Cellular data network
Put APN : WAP

MMS
In the same menu put:
APN: MMS
MMSC : http://10.5.4.22:38090/was
MMS proxy: 10.5.4.40:8080
MMS Max. Message Size: 100000
   
3.2 iPad
Internet
From the main screen of iPad press
Settings
Cellular data network (make Cellular Data ON)

APN Settings
Put WAP in APN field
Keep username and password Blank
   
3.3 Android Devices
 

Internet
Internet Settings
Wireless and Networks
Mobile Networks
Access Point Names
Add a new APN
Name : TT-INTERNET
APN : WAP
Keep User name, Password and proxy blank
   
 

MMS         
In same menu add another APN
Name: TT-MMS
APN : MMS
MMSC: http://10.5.4.22:38090/was
MMS proxy : 10.5.4.40
MMS port :8080
APN type : MMS
   
3.4 Window 7.5 and 8 ( Nokia Lumia and others)
 

Internet settings
Mobile network
Edit apn
Put APN : WAP
   
3.5 Others
 

Internet
Name: TT-INTERNET
APN : WAP
Leave User name, Password and proxy blank

MMS
Name: TT-MMS
APN : MMS
MMSC/Server Address:  http://10.5.4.22:38090/was
Proxy Address: 10.5.4.40
Proxy Port: 8080

Content

close
Arrow left
Customer Care
Bars

Customer Care Center

Station Address
 Help Line
Dhaka

Head Office
And
Banani Customer Care Center
House # 41, Road # 27, Block # A
Banani, Dhaka.

Cell: 015 5015 7750, 015 5015 7760

Fax: 02-8857592

Uttara Customer Care Center
AB Super Market
(2nd floor, west side), Road # 2, Sector # 3,
Uttara, Dhaka.

 Cell: 015 5015 0061

Fax: 02-8955007
Dhanmondi Customer Care Center
 Dr. Refatullah's Happy Arcade (2nd floor)
House # 3, Road # 3,
Dhanmondi, Dhaka.		 Cell: 015 5015 0073

Fax: 02-9673636
Palton Customer Care Center
Surma Tower (1st Floor)
59/2 Purana Palton, Dhaka
PSTN: 02-9561111
Cell: 015 5015 0074

Fax: 02-9561188
Mirpur Customer Care Center
Akhanda Tower (Press Market) Block-Kha,
Road-1, Plot-12, Section-6, Mirpur-10, Senpara Parbota, Dhaka.
 Cell: 015 5015 0098

Farmgate Customer Care Center
BTI Centre Plaza, Ground Floor,
Farmgate, Tejgoan, Dhaka-1215.

Cell: 015 5015 0060

Tongi Customer Care Center
 TSS Bhavon, Tongi.

 Cell: 015 5015 7780

Fax: 02-9816799

Ramna Customer Care Center
 Ramna BTCL Compound,
Ground Floor, Gulistan,
Ramna, Dhaka-1000.

 Cell: 015 5015 7784

Jatrabari Customer Care Center
33/2 Uttor Jatrabari, Nowab Stone Tower,
1st Floor, Dhaka-1204.

 Cell: 015 5015 7783

Shamoli Customer Care Center
Laila Plaza, Ground Floor, Shamoli, Dhaka.

 Cell: 015 5015 0004

Sadarghat Customer Care Center
Nagar Siddique, Shop # 220, Johnson Road, Sadarghat, Dhaka-1000.

 Cell: 015 5015 7799

Savar Customer Care Center
Savar Thana Bus Stand, Savar, Dhaka.

 Cell: 015 5015 0054

Azimpur Customer Care Center
Opposite of New Market Main Gate, BTCL card centre, New Market, Azimpur, Dhaka.

 Cell: 015 5015 0024
Chittagong Agrabad Customer Care Center
C & F Tower (2nd Floor)
1222, Shaikh Mujib Road,
Agrabad, Chittagong.		 PSTN: 031-2516800
Cell: 0155 015 0078

Fax: 031-2516802
Dampara Customer Care Center
Idris Center (1st floor)
444 M. M. Ali Road
Dampara Chittagong.		 PSTN: 031-2857866
Cell: 0155 015 0079, 0155 0150080

Fax: 031-2857899
Khulna Teletalk Customer Care Center
Amin Plaza (2nd Floor)
68/B, K D A, Avenue
Khulna.		 PSTN: 041-733946, 041-733947
Cell: 015 5015 0065

Fax: 041-733948
Rajshahi Teletalk Customer Care Center
282, Ahamad Plaza (2nd Floor)
Alupotti, Ghoramara, Rajshahi.
 PSTN: 0721-812323, 0721-812324
Cell: 015 5015 0063

Fax: 0721-812333
Sylhet Teletalk Customer Care Center
R. N. Tower (1st Floor)
Chowhatta, Sylhet 		PSTN: 0821-724455, 0821-813033
Cell: 015 5015 0067

Fax: 0821-715500
Bogra Teletalk Customer Care Center
Islamic Studies Group Bhaban (1st Floor)
Station Road, Satmatha, Bogra.		 PSTN: 051-60000
Cell: 015 5015 0064

Fax: 051-60499
Barisal Teletalk Customer Care Center
01 no, East Bagura Road, (Ground floor of Hotel Ababil), Barisal.

PSTN: 0431-2176011
Cell: 015 5015 0066

Fax: 0431-2176012
Comilla Teletalk Customer Care Center
325/365 Jhawtola (1st Floor)
Comilla.		 PSTN: 081-71111
Cell: 015 5015 0068

Fax: 081-71114
Mymensingh Teletalk Customer Care Center
3, Ganginarpar (1st Floor)
Mymensingh.		 PSTN: 091-66300
Cell: 015 5015 0062

Fax: 091-65300
Faridpur Teletalk Customer Care Center
Bahadur Market
14/111, Hazratala Mohalla,
Faridpur Sadar, Goalchamat, Faridpur.		 PSTN: 0631-66670
Cell: 015 5015 0075

Fax: 0631-66673
Dinajpur Teletalk Customer Care Center
Alam Corporation, (1st Floor),
Jail Road, Munshipara, Dinajpur. 		Cell: 0155 015 7782

Fax: 0531-52680
Bandarban

Teletalk Customer Care Center
Nuel Plaza (1st floor), Jahangir Bhaban,
K B Road, (In front of Bandarban Sadar Thana), Bandarban.

 PSTN: 036-163422
Cell: 0155 015 0096

Fax: 0361-63588
Khagrachori Teletalk Customer Care Center
Court Road, Diginala Road, Khagrachori.		 PSTN: 037-161145
Cell: 0155 015 0081
Fax: 0371-61149
Rangamati Teletalk Customer Care Center
Paurashaba Market.  Rangamati.		 PSTN: 0351-71195
Cell: 0155 015 0095
Fax: 0351-71351
Jessore Teletalk Customer Care Center
4, BK Road, Bejpara, Jessore.		 Cell: 015 5015 7781

Fax: 0421-63555
Kushtia Teletalk Customer Care Center
Shatabdi Bhaban Market (2nd floor),
92, N.S Road, Thana Traffiq more, Kushtia.		 PSTN: 071-71009

Cell: 015 5015 0097
Cox's Bazar

Teletalk Customer Care Center
BTCL Bhavan, Motel Road , Cox's Bazar.

 Cell: 015 5015 0059
Pabna

Teletalk Customer Care Center
Tati Market (1st floor), Traffic Moor, Pabna.

 Cell: 015 5015 0070
Narayangonj

Teletalk Customer Care Center
Al-Joynal Plaza, 1st Floor, Maleh Road (Opposite Narayangonj Model Thana), Tanbazar, Narayangonj.

 Cell: 015 5015 7786
Rangpur

Teletalk Customer Care Center
Rangpur Bhaban, Station Road Ground Floor, Rangpur.

 Cell: 015 5015 7787
Hobigonj

Teletalk Customer Care Center
BTCL Compund, Hobigonj.

 Cell: 015 5015 7785
Tangail Teletalk Customer Care Center
Kali Bari Road, 1st Floor, Shachin Mansion, Adalat Para, Tangail.		 Cell: 015 5015 0055
Joydebpur

Teletalk Customer Care Center
Noor plaza, Ground Floor, Joydebpur Chowrasta, Joydebpur, Gazipur.

 Cell: 015 5015 0023

Content

close
Arrow left
Frequently Asked Question
Bars

Why should we go to 3G ?

Human being always desires to live unbound. But our reality is totally different as we are living in a small developing country with ever growing population and amidst huge resource limitation. Our country - our "Real world" is increasingly running out of space, scope of making required infrastructures, being choked up with crowd and traffic. We are getting localized simply because of congestion in everywhere resulting in shorter effective life. Most of our fertile time of our only life is being wasted either in the long tailback of vehicles or being queued up or in some unproductive ways. In this way everybody is deprived of enjoying or utilizing his life on his own. If we were able to expand our real world we could have contained all the limitations substantially. But we are undone! Consequently our country is losing its huge potentiality and incurring environmental disaster everyday. Against the backdrop we can create a "Virtual world" that will exist hand in hand with the "Real world". We can continue virtual working ,wherever or whenever we require, with a smart device connected to 3G networks either in stationary or on the go environment. We can meet up some of our requirements by accomplishing official or professional works and get enough recreations in the process thanks to 3G. In this way we can make our life easier to some extent and have a manageable life. Apart from that an opportunity would be crafted to cash in  hitherto untapped global IT market which will help us keep pace with the ever changing world.

What is 3G ?

The G in 3G network stands for "Generation" and 3G Network stands for the "Third Generation"of telecommunication hardware standards and general technology for mobile networking . In other words 3G is a family of standards for mobile telecommunications that include simultaneous use of wide-area wireless voice telephone, video calls, higher wireless data rates on cell phones and other Internet-enabled devices both in  mobile and stationary environment.

What is 3G network coverage?

According to the International Telecommunications Union, five technologies comprise 3G technology as a whole. These technologies include:

  1. Enhanced Data Rates for GSM Evolution, known as EDGE,
  2. Code Division Multiple Access, or CDMA 2000,
  3. Universal Mobile Telecommunications System or UMTS,
  4. Digital Enhanced Cordless Telecommunications and
  5. Worldwide Interoperability for Microwave Access, or WiMax.
ITU labels 3G technology as International Mobile Telecommunications for the year 2000 (IMT-2000).

What are the capabilities of 3G network?

As 3G technology is a group of radio interfaces it offers wide-range of wireless network service and capacity. 3G technology provides subscribers with enhanced functionality, including larger bandwidth, faster data transfer rates and spectral efficiency .The 3G network is designed to support advanced capabilities contained in mobile and stationary communication devices. Smart-phones have been the main beneficiaries of 3G technology, but devices such as desktops, laptops and tablet computers are capable of using the technology as well.
Communication devices connected to the 3G network experience up to 14.4 megabits per second download speed and up to 5.8 Mbps upload speed.
Unlike second-generation, or 2G networking, 3G allows for the simultaneous transmission of voice and data due to its increased bandwidth.

What are the features of 3G?

  1. Higher capacity and noiseless voice
  2. High-speed internet and wireless application protocol
  3. Video calling
  4. Mobile TV
  5. Mobile music
  6. Enhanced video and audio streaming
  7. Video conferencing
  8. Online HD gaming
  9. M-commerce
  10. Localization base services
  11. Messaging services
  12. convergence
  13. Universal roaming
  14. All sorts of multimedia services

What are the prerequisites for experiencing 3G?

To enjoy the benefits of 3G network coverage, three requirements must be met:

  1.  Possession of a mobile device with 3G capability,
  2.  A 3G network subscription plan and
  3.  Subscriber must have to be within 3G coverage areas.

How could I get 3G SIM (USIM) with connection ?

You can buy USIM and connection from any of your nearby Teletalk Customer Care Centers or retailer points of Dhaka listed in the Teletalk’s website, www.teletalk.com.bd whenever you want.

What will happen if I am outside the 3G coverage area?

You will be continuing with 2G/2.5G services in areas where 3G coverage is absent. In that case you have to ensure that your network setting on handset is on dual mode(GSM/WCDMA Auto Mode).

Will 3G network be available across the country?

Teletalk has already launched 3G services in Dhaka and in its surroundings such as Gazipur, Narayanganj and Savar. It is going to be expanded to Chittagong, Sylhet and Cox’sbazar by June 2013. Depending on its success TBL is going to expand the 3G coverage across the country in phases.

How could I get 3G access if I am outside the home network?

You can access 3G services while roaming outside the home network if you have roaming facility and under an operator who has 3G Coverage and has roaming agreement with TBL.

Do I require to replace my existing 2G SIM card to avail 3G services ?

3G will work on your existing 2G SIM card by switching to 3G packages. So you need not replace your existing SIM card. To switch to 3G just go to message option, type 3g and send to 666 with balance of at least Tk.500 in your account. Within 72 hours upgradation will be completed and you will be notified accordingly. If your mobile is not converted to 3G as mentioned, you may call to Teletalk helpline-121.

How do I connect to Teletalk 3G networks ?

If you are first time user please follow the steps as given below to connect to Teletalk 3G network :- Step-1: Get a USIM with connection/ Upgrade your existing SIM to 3G package. Step-2: Select network mode to "Dual/WCDMA/3G/UMTS". For data usage dual option  might be avoided. Step-3: Configure your packet data settings with APN "wap" or type "set" and send to 738 to get a message which you need to save with password "1234" in your mobile. Step-4: After registration, seeing 3G/3.5G/H network symbol on your device and  enabling your device data transfer, instantly you may start enjoying 3G services.

On what factors does 3G speed depend?

Firstly speed depends on handset, coverage, network traffic and number of users currently using the 3G network at a certain point at a particular point of time. Secondly, It depends on your subscribed Data Package Speed. Teletalk is currently offering different speeds’ Data Package such as 1) 256Kbps 2) 512Kbps 3) 1Mbps 4) 2Mbps

Which handsets are compatible with 3G network ?

Definitely a smart phone but every smart phone, despite being expensive, may not support all features. Because manufacturers are at their own discretion develop mobile stations with versatile features. Technically, R99 , HSPA and HSPA+ supported handsets are compatible with 3G network and will at least support the Voice Service. But, regarding availability of Data Services the availability varies with type of handsets. Teletalk has tested a number of renowned Mobile Stations presently available in the market which has been detailed in its website http://www.teletalk.com.bd.

What are the advantages of 3G over 2G ?

3G has superseded 2G technology and precedes 4G technology. When compared to its predecessor, 3G network coverage offers several features and improvements that 2G coverage didn’t have, including high-speed Web browsing, three-dimensional gaming and a high level of security. Because of its backward compatibility, 3G networking can do all that 2G networking could, such as digital voice, voice mail, conference calling and simple data applications, like email. Because of 3G networking's ability to handle high-capacity data transfers, it supports features like Video conferencing and Mobile Television.

What does it mean by E, 3G and H or 3.5G as network symbol in Mobile Stations?

H or 3.5 G stands for HSPA (High Speed Packet Access) is a new generation communication protocol that allows data connections up to 14.4Mbps download speed and up to 5.8Mbps upload speed per user in good coverage and quality conditions. 3G means WCDMA (Wideband Code Division Multiple Access) that is a 3G technology version that allows data connections up to 2 Mbps per user in good coverage and quality conditions. E stands for Enhanced Data Rates for GSM Evolution, known as EDGE that is 2.5G technology version which can go up to a speed of 264 Kbps.

What is the difference between 3G and Wi MAX?

The WiMAX standard is used mostly only for transferring data although echo-system which supports voice using WiMAX technology is not available as of today at affordable price. A WiMAX network is more similar in function to a large, integrated Wi-Fi network although data handover facility is there.
With widely available echo-system a 3G network is designed for both voice and data traffic with availability of seamless service while an individual is in motion.

Content

close